OPEN CHALLENGES
GOVTECH CHALLENGE SERIES
CHALLENGE #7
How to improve access to public services for people with hearing difficulties?
Context
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There are about 4 500 people in Lithuania with hearing impairments;
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To contact someone, and especially to access public services over the phone, these people must book a sign language translator and wait;
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The deaf are no longer stigmatized, but they lack convenient tools.
Challenge
Ministry of Social Security and Labour seeks to make it easier for people with hearing difficulties to access public services by automating translation ordering or translation services themselves.
Solution
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Phase I: Development of a mobile application, solving the “communication triangle” (the requirement to manually order translation services in advance);
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Phase II: Application of artificial intelligence tool for real-time translation from / into sign language.
Why should
you participate?
Ministry of Social Security and Labour will provide you with:
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Close contacts with the target group of potential users;
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Contacts with telecommunication providers in Lithuania;
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Administrative resources (legal frameworks, process development);
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Funding for product development (in case of success);
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Access to foreign best practices and know-how.
Additional information
You can find more detailed challenge description here (EN & LT):
Contact
If you have other questions about the process, participation, deadlines, or anything related to GovTech Challenge Series 2.0, please contact us by email info@govtechlab.lt.
Task owners
Ministry of Social Security and Labour
Q&A sessions will be held on August 3-7.
Challenge video
You can find video of the challenge presentation (in Lithuanian) below: