CHALLENGE #7

How to improve access to public services for people with hearing difficulties?

Context

• There are about 4 500 people in Lithuania with hearing impairments;​

• To contact someone, and especially to access public services over the phone, these people must book a sign language translator and wait;​

• The deaf are no longer stigmatized, but they lack convenient tools.

Challenge

Ministry of Social Security and Labour​ seeks to make it easier for people with hearing difficulties to access public services by automating translation ordering or translation services themselves.

Solution

• Phase I: Development of a mobile application, solving the “communication triangle” (the requirement to manually order translation services in advance);​

• Phase II: Application of artificial intelligence tool for real-time translation from / into sign language.

Why should

you participate?

​Ministry of Social Security and Labour​ will provide you with:

• Close contacts with the target group of potential users;​

• Contacts with telecommunication providers in Lithuania;​

• Administrative resources (legal frameworks, process development);​

• Funding for product development (in case of success);​

• Access to foreign best practices and know-how.

Additional information

You can find more detailed challenge description here (EN & LT):

Contact

If you have other questions about the process, participation, deadlines, or anything related to GovTech Challenge Series 2.0, please contact us by email info@govtechlab.lt.

Task owners

Ministry of Social Security and Labour​

Challenge video

You can find video of the challenge presentation (in Lithuanian) below: